In dealings with this company there are many complaints that make this a poor business to order from. Seek out alternatives since there are so many options.
- They never answer their 877 number. Ever.
- They never return your voicemails.
- They take several days to respond to you with very poor communication via email.
- They have no way to look up your account.
- No live chat.
- Refunds on your return will TAKE TWO BILLING CYCLES!
A far better alternative for online sports gear is backcountry.com. They are the equivalent of Zappos.com for sports equipment.
Review about: Product Refund.